Important Policies

Cancellation & Refund Policies

– Paid sessions canceled or rescheduled with less than 24 hours notice will be forfeited

– Paid sessions canceled or rescheduled with more than 24 hours notice will be credited to your FOXO3 WellnessLiving account for future use

– All sales are final

• All sessions purchased expire one year from the date of purchase unless otherwise noted

Liability & Safety Policies

– All clients must have a signed liability waiver on file prior to receiving services

Before Your Session

– Arrive 5-10 minutes early

– Drink lots of water before and during a session

– Experience-enhancing beverages and filtered water are available at the location

What to Bring

– We suggest wearing loose clothing after your session

– We provide each client with a towel and another to sit on

– All sauna rooms are private. Some clients wear bathing suits/undergarments in the sauna, but most wear only the provided towels

During Your Session

– Plan out your sauna time

– Sessions are 40 minutes in the sauna, 15 minutes to change (Staying longer delays other guests)

– Treat our room and equipment with respect

– Infrared saunas are sensitive technology

– NO shoes in the sauna

– NO food in the sauna

– NO outside food or beverages in the rooms

– NO alcohol in the room, sauna or lobby

– Shut sauna doors gently after your session

– Secure your possessions at all times

– We cannot be responsible for lost or stolen items

– Lock the room door behind you before entering the sauna